Coinhako Reviews
Based on 20 customer reviews and online research, coinhako.com has a consumer rating of 1.4 out of 5 stars, indicating that most customers are not satisfied with Coinhako.
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4 Stars(1)
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2 Stars(1)
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1 Star(17)
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How would you rate Coinhako?
Top Reviews
Tried to deposit $500 dollar but failed
Horrible service. Use them at your own risk. I had problems transferring my crypto from Coinhako to my hardware wallet. Sent them emails every 3-5 days. It's been 2 weeks and no reply. The authorities should investigate their dirty business practice and shut them down.
Customer Reviews (20)
Half the coins don't allow Deposit/Withdrawal. Wanted to send my 2982ADA out for staking. So the only plan is to swap to another coin, transfer out, and as soon as possible swap back to 2982ADA. TOOK 8 HOURS to transfer out. Used XRP as the mode of transfer, that is a SUPER FAST BLOCKCHAIN, but Coinhako only transfer out after 8 hours. by the time I swapped back to ADA I'm left with 2585ADA. not forgetting the swapping (ADA to XRP) of $50. This is the worst platform anyone can use.
Worst Trading Platform Experience Awards goes to CoinHako.
Transferring of Money still pending after 23 days, Notification in CoinHako says it will only take 3-5 days.
No Customer Support nor hotline to resolve dispute, I've email a couple times to dispute the issue, there was no response till today.
System crashes when market is volatile.
Why i'm writing this? In hopes they will return my money back to me which is still stuck pending.
Avoid this platform at all cost, unless you want be writing another bad review yourself. you are welcome.
I should read the reviews before using Coinhako. The transfer of fund is too slow. Is there another exchange that accept fiat?
DO NOT USE COINHAKO!!!!!! You’ve been WARNED!!! You will lose money and they have the worst customer service ever… withdrawal takes days/week to receive???????? app keeps on crashing every major trading volume???????????????? use Binance instead!
The app has consistently crashed every single time when there are drastic changes in price. Compared to their competitors, it clearly does not justify their 1% trading fees for such a lousy service.
Very frustrated,It’s not reliable not even have a phone number for customer service and the email customer service took forever to reply!!! Be prepare You will take few days to receive your deposit although they claim during business hour!!! U will never know when u will receive your money, deposit or not is up to them is not under your control and no reply from them this kind of business attitude cannot be trust !!! I will invest my money elsewhere with secure ,sorry to said that!!
Coinhako charge too high for transaction
I Invested $2000 in bitcoinarymint Investment company,I earned 20% profits, trying to sell exchange in coinhako I was charged ridiculous amount
I bought $2k SGD before 2.00pm and was in within the day.
I had withdrawn money from their platform. I had still yet to receive them after 2 weeks.
Had Contacted them via email and their support platform but no one is responding. No updates and what so ever.
On top of it,their fees are high, I thought at least the service was good but no. It is the worst.
Worst or non-existent customer service and funds do not get credited on time!
Do not use this exchange
Sent 15,000 SGD from my bank to the exchange. No deposit has been made for a week. They claimed it takes 1 business day. Very likely its fraud.
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